A “technical issue” with the UK air traffic control system has resulted in major aircraft delays for passengers.

Although hundreds of flights were canceled, the National Air Traffic Services announced on Monday afternoon that the problem had been addressed.

A lot of people were scheduled to return from extended weekend travels overseas on one of the busiest days of the year for flights when the issue first surfaced.

What rights do you have if your flight is indeed impacted?

Is it possible to get a refund or another flight if my flight is canceled?
No matter how far in advance the cancellation was made, if your flight is covered by UK legislation, your airline must give you pick between either a refund or a another flight.

Any unused portion of the ticket can be returned for a refund. As a result, if you booked a return flight and the outward leg is canceled, you can receive your money back in full.

Your airline is required to find you a different flight if you still wish to fly. You have the right to be put on an alternate form of transportation if it will get you to your destination much faster than the one you had originally planned to take, or if there are other suitable options.

What about lodging and food?
Airlines are required to offer you additional support until you can fly to your destination if a flight cancellation leaves you stranded abroad or at the airport.

This comprises:

*a sufficient supply of food and beverages (typically in the form of coupons)
*a means of communication (typically by paying for your calls)
*If you need to remain the night to catch a flight the next day, no charge for lodging
transportation to and from the lodging.
*You have the right to arrange assistance on your own and then reimburse yourself if your airline is unable to do so.

The Civil Aviation Authority suggests that persons in this situation save their receipts and limit their spending.

How will I handle a delayed flight?

In the event that your flight is delayed by more than two hours, you are entitled to the same assistance.

If your flight lands more than three hours late, you can potentially be eligible for compensation. Once more, the sum depends on how far you are flying.

If you are more than five hours late and decide not to go, you are entitled to a full refund.ž

Can I request further compensation?

There is no further compensation available for disruption brought on by events like strikes involving airport or air traffic control employees, inclement weather, or other “extraordinary circumstances”.

However, if you are flying from a UK airport on any airline, arriving at a UK airport on an EU or UK airline, or landing at an airport in the EU on a UK airline, you have a range of rights under UK law in other situations, which are the carrier’s fault.

Depending on the reason for the cancellation and how much notice was given, you may be entitled to certain things.

You can be eligible for compensation if your flight is canceled with less than two weeks’ notice dependent on the schedules of the substitute flight.

How far you traveled also affects how much you are entitled to. For example:

You can claim up to £220 per person for flights that are less than 1,500 kilometers, including those from Glasgow to Amsterdam.
You may be eligible for up to £520 per person for flights longer than 3,500 kilometers, such as those from London to New York.

What if I booked a package vacation?

You are entitled to either a suitable alternative flight or a full refund if you purchased a package holiday with a firm that is an Abta member and your flight is canceled.