What rights do I have if a flight is delayed or cancelled?
A "technical issue" with the UK air traffic control system [...]
2023-08-29T14:53:35+00:00 Categories: Blog|Tags: Cancelled flights, delayed flights|
A "technical issue" with the UK air traffic control system [...]
As we are members of award winning The Global Travel Group who hold an ATOL licence number 3973, your holiday is fully protected.
An Air Travel Organisers Licence (ATOL) protects you when you book a holiday with a UK travel company. It ensures that you don’t lose the money you paid out or become stranded abroad if your travel company collapses. It will also ensure you receive a refund of the monies paid.
If an ATOL protected travel company ceases trading, the scheme protects customers who have booked holidays with the firm. It ensures that you don’t get stranded abroad or lose your money, so you can relax and look forward to your break with total peace of mind.
We use a protected Client Account where your money is held until after your holiday. This means that your money is always kept safe and secure, no matter what happens. So, you can book with confidence.
ATOL is backed by the UK Government.
ATOL protection applies to virtually any overseas air holiday booked with a UK travel company. The law says your holiday must be protected if you book a holiday with a travel company that includes:
If you’re booking parts of your holiday separately, you’ll need to book them within a day of each other to receive ATOL protection. The scheme also applies when:
“Keeva Travel is a member of the Global Travel Group no M3143 offering holidays protected by the Civil Aviation Authority under the ATOL no 3937 and is fully protected by the Global Travel Customer Guarantee Scheme.”
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